Security system Notes

Installation

CCTV, Intruder and Access control is designed and installed to current British & European standards. All cable running is done to the 18th wiring regulations. Cable is either surface mounted within PVC trunking or stapled or hidden in voids/ceilings where possible.

Control Panels

Control panels for intruder alarms and access control panels require a 240-volt mains power supply which should be installed prior to the security installation. A network connection may be required to an active internet connection to enable remote viewing & control of the alarm system. A spare ethernet port must be available on the internet router.

CCTV DVR / NVR

CCTV recorder units (DVR / NVR) require standard three pin electrical sockets wherever the unit will be installed. A double socket outlet is advisable. A network connection may be required to an active internet connection to enable remote viewing of the CCTV system. A spare ethernet port must be available on the internet router.

Field Devices

Wired intruder alarm detectors use 6 or 8 core CCA alarm cable and carry an ultra-low 12-volt DC current. CCTV cameras use either a 12-volt DC or 24 volt AC power supply with a maximum of a 20 amp current. Depending on the CCTV installation, cable used will be either CAT5 or Coax.

Commissioning

After the system has been installed it will be fully tested and commissioned according to current security standards. Any faults shown will be rectified before leaving site.

Documentation

Upon completion and full payment has been received all relevant documentation will be sent via email. This documentation is everything you need to satisfy insurance, local authorities and the fire brigade. If your system is monitored the relevant account details will be sent to you via email.

Internet Connection

Some intruder and CCTV systems are required to be connected to your home or business router for access to the internet. Some of our systems require access to the admin console on the router to create port forwarding rules. If your router is managed by a third party, then they will need to set this up. DRAM does not take responsibility for routers being reset to default or changed by the end user or third party or ISP which results in these rules being deleted. a setup fee of £25 + vat will be charged if DRAM have to setup these rules after the initial commission of the system/s.

Notes

  • A 240-volt spur is required for all control panels and booster units. The cable used to run the spur should be minimum 1mm Twin and Earth. Unless stated this is not quoted for.
  • The above quotes are based on continuous access to the site with no allowances for waiting time or moving any equipment. All rooms should be accessible for the duration of the install.
  • All cable is installed in white CAT5 or 8 core alarm Cable. Cable is either surface mounted within PVC trunking or hidden in voids/ceilings where possible.
  • It may be necessary to drill holes through walls to gain access to isolated rooms or corridors.
  • Our engineers take every effort to perform a clean and neat installation, where possible we will fill small holes with filler. This quote does not include making good for any building works.
  • All prices displayed exclude VAT
  • Upon accepting the quote and providing an email acknowledgement, a deposit of 30% is payable before any works start.

Fire System Notes

Installation

Fire detection systems are designed, installed and commissioned to BS5839 Parts 1 and 6. The main fire alarm panel along with any radio boosters require a hard wired 240-volt mains supply. All cable is installed in red FP 30-minute fire resistant cable. Cable is surface either mounted within PVC trunking or hidden in voids/ceilings where possible.

Fire Control Panel & Booster – Wireless

Wireless fire panels come with either 8 or 100 zones. The system is addressable and therefore programmable with each device being given its own unique identifiable text and number, helping the end user locate the specific device in fire. The panel uses a 240-volt mains power supply.

Fire Control Panel – Wired

Wired control panels come in either 2, 4, 8 or 16 zone models. The back-up battery supply will be 24hrs. The system is not programmable and will be run in zones. As a minimum, a separate zone will be run to each floor of the premises, with additional zones installed where floor area is greater than 2000m2.

Field Devices

Optical smoke detectors, heat detectors and carbon monoxide detectors will be installed throughout the building according to the system design. Wireless detectors are powered by lithium batteries which typically last between 4-5 years but can vary depending on the building type and distance between the control panel / booster. Batteries will be changed according to the maintenance schedule. Wired detectors use an ultra-low current of 24 volts. Mains (240 volt and above) cables should not run alongside fire cable.

Commissioning

After the system has been installed it will be fully tested and commissioned according to BS5839. Any faults shown will be rectified before leaving site.

Documentation

Upon completion and full payment has been received all relevant documentation will be sent via email. This documentation is everything you need to satisfy insurance, local authorities and the fire brigade. If your system is monitored the relevant account details will be sent to you via email.

Notes

  • A 240-volt spur is required for all control panels and booster units. The cable used to run the spur should be minimum 30-minute red FP cable. Unless stated this is not quoted for.
  • The above quotes are based on continuous access to the site with no allowances for waiting time or moving any equipment. All rooms should be accessible for the duration of the install.
  • All cable is installed in red FP 30-minute fire resistant cable. Cable is either surface mounted within PVC trunking or hidden in voids/ceilings where possible.
  • It may be necessary to drill holes through walls to gain access to isolated rooms or corridors.
  • Our engineers take every effort to perform a clean and neat installation, where possible we will fill small holes with filler. This quote does not include making good for any building works.
  • All prices displayed exclude VAT
  • Upon accepting the quote and providing an email acknowledgement, a deposit of 30% is payable before any works start.

 

TERMS AND CONDITIONS OF SALE

DEFINITIONS

“Us”, “Our(s)” or “We” means DRAM Solutions Ltd

DRAM Fire & Security is a trading name of DRAM Solutions Ltd

DRAM Solutions Ltd will be known as DRAM for this document’s purposes

“You”, “Your(s)” or “Yourself” means you the Customer named overleaf;

“The Contract” means Quotation (if any), these conditions, your order for the Products and/or services and Our Order Acceptance;

“Deal as a consumer” means you neither make Contract in the course of a business nor hold yourself out as doing so and the Products are for your private use;

“Order Acceptance” means our acceptance of your order for the Products and, if applicable the Services;

“Products” means the goods supplied by us described in Our Order Acceptance;

“Quotation” means our written statement of prices for the Products described in it;

“The Services” means service and maintenance of fire equipment or installation works associated with the supply of Products and/or filling of fire extinguishers;

“Total Contract Price” means the amount payable (excluding VAT) under the Contract for the Products and if applicable, the Services.

  1. ORDER OF PRECEDENCE

These conditions shall govern the terms upon which we shall supply the Products and, if applicable, the Services, so that any conditions contained in or referred to in Your purchase order shall not bind DRAM unless we expressly agree in writing to vary these conditions.

  1. PRICE AND PAYMENT

Payment of the Total Contract Price (plus VAT) is to be made against our invoice within thirty (30) days of invoice date. Invoices shall not be raised prior to the date of delivery. If delivery is by instalments, we shall have the right to decline to make further deliveries until all arrears have been settled.

  1. DELIVERY AND RISK

Unless otherwise specified delivery shall be deemed to take place when the Products are delivered to your premises, or other specified delivery point in the UK when risk in the Products passes to you. A charge will be made for delivery. All dates specified to you for delivery are estimates only and although we will make every effort to meet such dates, we do not accept responsibility for any delay. In such cases we will supply the Products and, if applicable, carry out the Services as soon as is reasonably possible. Please note that we require access to your premises in order to carry out the Services.

  1. TITLE

All Products supplied remain our property, until payment has been received in full. If you do not pay any sum that is due and payable to us, we shall have the right to recover all or any of the Products by requiring you to make them available for our collection. If you fail to do so then you shall permit us to enter upon your premises where they are reasonably thought to be stored and repossess them.

  1. WARRANTY

THIS WARRANTY IS IN ADDITION TO AND DOES NOT AFFECT YOUR STATUTORY RIGHTS IF YOU DEAL AS A CONSUMER.

6.1 All Our Products are guaranteed for a period of twelve (12) months from the date of delivery against defects in design, materials or workmanship. If there are any such defects then we shall, at our option and expense, repair or replace the defective Products free of charge provided that the Products have not become defective for any other reason, such as accidental damage or a failure to use or install them in accordance with our instructions.

6.2 For fire extinguishers only: If You take out an agreement with us on or before the date of delivery, for servicing Your extinguishers in accordance with BS5306: Part 3, we will extend Our guarantee, subject to the terms set out in condition 6.1 above, to a period of five (5) years from the date of delivery. Please note the service items such as safety pins, O rings, seals, refills et cetera are excluded for this guarantee.

  1. MAKING GOOD

DRAM will make every effort to complete and installation as neatly as possible. However, in some cases, a small amount of making good may be required. DRAM do not undertake these works and the costs associated with these works have not been allowed for in our quotation. In the event of having to remove new or old fire, security or electrical equipment, damage may be caused to walls or paintwork. DRAM do not undertake these making good works.

  1. ACCESS & KEYS

The above quotes are based on continuous access to the site with no allowances for waiting time or moving any equipment. All rooms should be accessible for the duration of the install. It is not the responsibility of DRAM or any DRAM employee to store or handle keys given by the customer. DRAM or any DRAM employee take no responsibility for the loss of keys.